Time Zone: GMT +12

Thank You For The Purchase

1) You will receive the tracking number for your purchase within 3 working days.  For your privacy, we will wrap up your purchase and seal them in either an envelop or box before shipping;

2) We will ship exactly to the address you have registered with paypal.  Please ensure that it is correct;

3) You should receive your purchase within a maximum of 20 working days.  Under ordinary circumstances, you should receive your puchase not later than 14 working days;

4) Do note that our guarantee on shipping datelines and timely arrival of goods does not cover packages that are detained by the customs checkpoint of the receiving country.  Kindly check here for more information if your purchase is protected by our DS Guarantee Program.

5) If you have any feedback, comments or complains pertaining to:-

a) late shipping

b) receiving your purchase after 20 days

c) wrong goods or wrong volume of goods

d) anything at all pertaining to our services or products

please contact us at DISCREET.SHIPPING@TRANQUILWORLD.COM and leave your contact number if possible.  The reason our customers keep coming back to us is because we value every single transaction and treat our customers sincerely, deligently and seriously.

Once Again, Thank You So Much For Your Purchase.

We Look Forward To Doing Business With You Again!